Your electric mobility, sorted

Yes, it’s actually much easier than you might think. Switching electricity suppliers is free of charge, with no penalties and no interruption to your electricity supply. Activation takes 30–60 days. During that time, you'll remain on your current tariff.

To install an electric vehicle charging point, a 230/400 VAC power supply with grounding must be available, along with a general control and safety panel, and a metering device.

If there is no existing electricity supply point, you must request a new one from the local electricity supply company. To do this, you need to contact the supplier responsible for your area.

Each supplier defines its own procedure to follow. Once you have submitted the request, the supplier will send you the quote. Usually, no major electrical grid upgrades will be necessary, so you will only need to cover the costs of the new connection, which for a power capacity of 9.2 kW is approximately €350 plus VAT. However, sometimes the supplier may need to carry out additional work, for which they will provide a separate estimate. You can then decide whether to proceed or not.

If, after the purchase process is finalised, the installer visits your home and determines that installing a charging point is not feasible due to technical reasons beyond the buyer’s control, the order will be cancelled and any amount already paid for the installation of the charging point will be refunded.

If there is no 3G/4G mobile or Wi-Fi signal where you install your WayBox, you will not be able to use the app to control the unit or monitor your charging. Our technician will check the signal coverage and install an antenna if needed. If coverage is still insufficient even with an antenna, the WayBox will be set up in the most suitable mode to ensure proper functioning—either Connect & Charge, Unlock to Charge, or using only the RFID card.

If your parking space is held under a concession agreement and the concessionaire has established a specific protocol, you must comply with the provisions of that protocol. For example, this is the case of residents of Madrid whose parking spaces are a municipal concession.

However, if the concessionaire has not established a specific protocol, it is sufficient to notify the concessionaire as stated in Article 17, point 5 of Law 49/1960, of 21 July, on Horizontal Property

If this procedure is required, Endesa X will provide a template letter.

We offer an exclusive electricity tariff for your electric car and, if you don’t yet have a charger installed, we have a comprehensive solution so you don’t have to worry about a thing.

The Recarga en Casa Tariff is perfect for charging your electric car whenever you want, with no time restrictions. Although it isn’t essential to have a charger installed: a standard socket might be enough. In any case, if you don’t yet have a charger, with Endesa’s Mobility offer you can install your electric charger at the best price and sign up for the exclusive public charging tariff.

Endesa’s electric car leasing service is a solution that allows you to drive an electric vehicle through a monthly fee, without the need to purchase it. Through Endesa Drive, Endesa offers a simple alternative to access electric mobility, with the main services associated with the vehicle included.